At RBC Estimation, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and protect your information when you visit our website, request a quote, upload construction plans, or use our services.
Information We Collect
We may collect your name, business name, email address, phone number, billing information, and details submitted through quote requests or contact forms.
We may also collect project-related documents, including construction drawings, blueprints, specifications, schedules, and estimating requirements. Technical information, such as browser type, device information, IP address, and website usage data, may also be collected where applicable.
How We Use Your Information
We use your information to prepare construction estimates, complete quantity takeoffs, provide quotes, process orders, communicate about revisions, deliver services, improve our website, maintain business records, and meet applicable legal obligations.
Construction Plans and Confidentiality
We understand that construction plans and project documents may contain confidential business information. We use these documents to review project requirements and provide the services requested.
We take reasonable steps to protect project information from unauthorized access or disclosure. We do not intentionally publish confidential client documents without authorization, unless disclosure is required or permitted by law.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, and improve performance.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Sharing Your Information
RBC Estimation does not sell your personal information to third parties.
We may share information with trusted service providers when necessary to operate our business, including website hosting providers, payment processors, email services, analytics providers, and security services. We may also disclose information when required by law or necessary to protect our legal rights.
Payment Security
Payments may be handled by third-party payment providers and are subject to their respective privacy and security policies.
For your protection, do not send full payment card details, security codes, or passwords through ordinary email. Always follow the payment instructions provided during the ordering process.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information and project documents against unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information and project documents for as long as reasonably necessary to provide services, maintain business records, resolve disputes, and meet legal obligations.
Retention periods may vary depending on the type of information and applicable requirements.
Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to certain processing activities or withdraw consent where applicable.
To submit a privacy request, contact us using the details below. We may need to verify your identity before processing your request.
Third-Party Websites
Our website may contain links to external websites or third-party services. These services operate independently and may have their own privacy policies.
We encourage you to review their policies before sharing personal information with them.
Children’s Privacy
Our services are intended for contractors, builders, businesses, and constr